These terms and conditions govern your use of the jalilive platform. Please read them carefully before registering or placing any bets. By creating a jalilive account, you confirm that you have read, understood, and agreed to everything set out here.
A quick overview of the most important sections before you read the full document below.
You must be at least 18 years old to register on jalilive. One account per person is permitted. Providing false information during registration is a breach of these terms and will result in account closure and forfeiture of any balance.
Jalilive supports bKash, Nagad, and Rocket for deposits and withdrawals. All transactions must be made from accounts registered in your own name. Third-party payments are not accepted and will be returned or forfeited.
All bonuses and promotions on jalilive come with wagering requirements. Bonus funds must be wagered the specified number of times before any withdrawal is permitted. Attempting to abuse bonus offers will result in cancellation of the bonus and any associated winnings.
You are responsible for keeping your jalilive login credentials secure. Do not share your password with anyone. Jalilive will never ask for your password via chat or email. Any activity on your account is your responsibility unless you have reported a security breach to us.
Jalilive provides deposit limits, session reminders, and self-exclusion tools. If gambling is causing you harm, use these tools or contact our support team. Jalilive reserves the right to enforce limits on accounts showing signs of problem gambling behaviour.
If you have a complaint about a game outcome or a transaction on jalilive, contact our support team first. Jalilive will investigate all complaints fairly and respond within 72 hours. Game outcomes determined by certified RNG systems are final and cannot be reversed.
Important: These terms and conditions form a legally binding agreement between you and jalilive. If you do not agree with any part of these terms, do not register an account or use the jalilive platform.
Welcome to jalilive. These terms and conditions ("Terms") govern your access to and use of the jalilive online casino platform, including all games, payment services, promotions, and customer support available at jalilive.com. By registering an account on jalilive, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them.
Jalilive operates as an online casino platform serving players in Bangladesh. The platform provides access to slot games, live casino tables, fishing games, and fast-format games from certified third-party game providers. All games available on jalilive use certified random number generators and are subject to independent verification.
These Terms apply to all jalilive players regardless of how they access the platform — whether through a mobile browser, the jalilive app, or a desktop browser. References to "jalilive," "we," "us," or "our" throughout these Terms refer to the jalilive platform and its operating entity. References to "you" or "your" refer to the registered player.
To register and use a jalilive account, you must meet all of the following eligibility requirements:
Jalilive reserves the right to request age verification documents at any time. If you cannot provide satisfactory proof of age when requested, your account will be suspended and any pending withdrawals will be held until verification is complete. Winnings generated by underage players will be forfeited.
One Account Policy: Each player is permitted to hold only one jalilive account. Registering multiple accounts — whether under the same name, the same payment method, or the same device — is a breach of these Terms and will result in all associated accounts being closed and balances forfeited.
When registering, you must provide accurate and complete information including your full name, date of birth, email address, and phone number. Providing false or misleading information is a breach of these Terms. Jalilive may verify the information you provide at any time and may request supporting documentation.
Your jalilive account is personal to you. You are responsible for all activity that takes place on your account, whether or not you authorised it. You must not allow any other person to access or use your jalilive account under any circumstances.
Jalilive will never contact you by email, live chat, or phone to ask for your password. If you receive any such request, treat it as fraudulent and report it to our support team immediately.
Account Sharing: Sharing your jalilive account credentials with another person — even a family member — is a breach of these Terms. Any losses incurred as a result of account sharing are your responsibility. Jalilive will not reverse transactions or restore balances lost due to account sharing.
Jalilive accepts deposits via bKash, Nagad, and Rocket. All deposit methods are available to Bangladesh players and transactions are processed in Bangladeshi Taka (BDT). Deposits are credited to your jalilive account instantly in most cases, subject to the processing times of your chosen payment provider.
Third-Party Payments: If jalilive identifies a deposit made from a payment account not registered in your name, the deposit will be returned to the source account where possible, or held pending investigation. Any winnings generated from third-party deposits may be forfeited.
Jalilive reserves the right to request proof of payment method ownership at any time. This may include a screenshot of your bKash, Nagad, or Rocket account showing your registered name and number. Failure to provide this documentation when requested may result in withdrawal delays or account suspension.
Withdrawals from your jalilive account are processed to the same payment method used for your most recent deposit. This is a security measure to prevent fraud and money laundering. Withdrawals to a different payment method may be permitted in limited circumstances at jalilive's discretion, subject to additional verification.
If your withdrawal is delayed beyond the stated processing time, contact jalilive support via live chat. In most cases, delays are caused by pending verification requirements or payment provider processing times rather than issues on the jalilive platform.
Withdrawal Limits: Daily and weekly withdrawal limits apply to all jalilive accounts. These limits are displayed in your account settings. Players who have completed enhanced verification may be eligible for higher withdrawal limits. Contact support for more information.
Jalilive offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, in addition to these general Terms. Where there is a conflict between a specific bonus term and these general Terms, the specific bonus term takes precedence.
Bonus Abuse: Jalilive monitors accounts for patterns of bonus abuse, including but not limited to: registering multiple accounts to claim the same bonus, placing low-risk bets to meet wagering requirements, or exploiting errors in bonus calculations. Accounts found to be abusing bonuses will have the bonus and any associated winnings cancelled, and may be permanently closed.
If you have a question about whether a specific betting strategy qualifies as bonus abuse, contact jalilive support before proceeding. We would rather clarify upfront than have to take action after the fact.
All games available on jalilive are provided by certified third-party game providers including PG Soft, Evolution, and others. Each game operates according to its own rules, which are accessible within the game interface. By playing any game on jalilive, you agree to the rules of that game as set by its provider.
All game outcomes on jalilive are determined by certified random number generators (RNG). The RNG systems used by jalilive's game providers are independently tested and certified to ensure fairness. Jalilive does not interfere with game outcomes in any way.
Live Casino: Live casino games on jalilive — including WL Live and WM Live — are subject to the rules of the specific game variant being played. Decisions made by the live dealer are final. Technical issues affecting your connection during a live game do not entitle you to a refund of your stake unless the game itself malfunctioned.
The following activities are strictly prohibited on the jalilive platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
Fraud and Money Laundering: Jalilive is committed to preventing financial crime. We monitor all transactions for suspicious activity and cooperate fully with law enforcement and regulatory authorities. Any account suspected of involvement in fraud or money laundering will be suspended immediately and all funds held pending investigation.
Jalilive is committed to providing a safe and responsible gaming environment. We believe that gambling should be entertainment, and we take our responsibility to players seriously. The following responsible gaming tools are available to all jalilive players:
To access any of these tools, go to the responsible gaming section of your jalilive account settings, or contact our support team. We encourage all players to use these tools proactively — you do not need to be experiencing a problem to set limits on your play.
Need Help? If you are concerned about your gambling behaviour or that of someone you know, please visit our Responsible Gaming page for more information and resources. Jalilive support is available 24/7 and can help you access the tools you need.
Jalilive reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:
If your account is closed due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. If your account is closed for any other reason, your remaining real-money balance (excluding bonus funds) will be returned to you via your registered payment method after any outstanding verification requirements are met.
You may request the closure of your jalilive account at any time by contacting our support team. Account closure requests are processed within 24 hours. If you wish to reopen a closed account, contact support — reactivation is subject to jalilive's discretion and is not guaranteed.
Jalilive provides its platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Jalilive is not liable for:
Nothing in these Terms limits jalilive's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
Gambling Risk: Gambling involves financial risk. You may lose money when playing on jalilive. Never gamble with money you cannot afford to lose. Jalilive is not responsible for financial losses incurred through normal gameplay.
Jalilive collects and processes personal data in accordance with our Privacy Policy. By registering on jalilive, you consent to the collection and use of your personal data as described in that policy. Key points include:
For full details of how jalilive handles your personal data, please read our Privacy Policy.
Jalilive reserves the right to update or amend these Terms at any time. When we make material changes, we will notify registered players by email and display a notice on the jalilive platform. The updated Terms will take effect from the date stated in the notice.
Continued use of the jalilive platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using jalilive and may request account closure.
We recommend checking this page periodically to stay informed of any updates. The "Last Updated" date at the top of this page reflects when these Terms were most recently revised.
If you have any questions about these Terms and Conditions, or if you need help with your jalilive account, our support team is available 24 hours a day, 7 days a week.
For responsible gaming support, visit our Responsible Gaming page where you will find tools and resources to help you stay in control of your play on jalilive.
Agreement: By using the jalilive platform, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms were last updated in January 2025 and supersede all previous versions.